Chris school of motoring Terms and Conditions
The following terms and conditions represent the basis upon which driving lessons and courses are offered to you by your Chris school of Motoring instructor.
1. General Conduct
Your instructors are bound by a professional code of conduct. Your instructor will be courteous, polite, tidy and punctual. He or she will also behave in a professional and ethical manner at all times. The instructor’s car will be well maintained, clean and tidy. The cars used by the instructor are fitted with dual-controls as part of their standard equipment. The cars are of course fully insured for driving tuition. The instructors will not smoke in the car while giving tuition, nor will they use your lesson time for any other form of business, personal or otherwise.
2. Qualifications
As a minimum your Chris school of motoring instructor will be licensed by the Driving Standards Agency (DSA) to give driving tuition.
3. Driving Licence and Eyesight
The learner must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson. The learner must also check that they can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with glasses if normally worn.
4. Payments
Please note payments must be made in advance of the training. To book a course, a 50% deposit or the full course fee (if the course start date is within 4 weeks of the booking date) is required.
Please note the deposit or any subsequent training fees paid are not refundable in the event that you decide to cancel the training once the booking has been accepted by your local Chris school of motoring instructor. At this point a binding agreement is made between yourself and the local Chris school of motoring instructor. This does not in any way affect your statutory rights to be provided with the goods and services you have bought .
5. Lesson Postponement
Provided the Chris school of motoring instructor can easily obtain additional work for any lessons postponed no penalty will be incurred. If this is not possible the full training fee for the period in question may, at the total discretion of the instructor, be lost or charged. Your instructor reserves the right to postpone lessons if he or she feels that the weather or road conditions are unsuitable or dangerous. The Chris school of motoring instructor cannot be held responsible for any costs incurred as a result of him or her having to postpone any lessons, for whatever reason.
6. The Driving Test
a) Bookings
Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to your Chris school of motoring instructor as soon as they are known, otherwise he or she cannot guarantee to provide a vehicle for the test.
b) Use of the vehicle
In the interests of customer and public safety your Chris school of motoring instructor reserves the right to withhold the use of a car for the test if, in their opinion, your driving is actually or potentially dangerous.
c) Test cancellation
Three clear working days notice of cancellation or postponement is required by the DSA. Failure to provide the required notice will result in the loss of your test fee. Your Chris school of motoring instructor cannot be held responsible for any postponement or cancellation of tests by the DSA. However, he or she will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DSA.
7. Punctuality
In their own interests learners are advised to be punctual for their lesson appointments. The Chris school of motoring instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if the Chris school of motoring instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by the instructor either at the end of the normal lesson time if possible or at a later date.
8. Learner Comfort and Safety
In the interests of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked.
9. Complaints
In the event of a complaint all efforts must be made to resolve the problem directly with the Chris school of motoring instructor. However, please do not let a problem linger.
10. YOUR STATUTORY RIGHTS
Nothing in these terms and conditions will reduce your statutory rights relating to faulty or misdescribed goods or services provided. If you have any doubts about your statutory rights please contact your local Trading Standards Department or Citizen's Advice Bureau.
Free lessons are available when your introduced friends have taken and paid for 10 lessons.
Each friend can only have been introduced by one current customer.